Quotation and Sales Order
Product Management
Inventory and Stock Management
Order Fulfillment
Shipping Management
- Manage shipping options, carriers, and rates. Generate shipping labels and track shipments directly from the module.
Delivery Orders
- Create and manage delivery orders linked to sales orders. Track the status of deliveries and ensure timely fulfillment.
Returns and Refunds
- Handle product returns and refunds efficiently. Generate return merchandise authorizations (RMAs) and manage the return process.
Invoicing and Payments
Invoice Generation
- Automatically generate invoices from sales orders. Customize invoice templates to match company branding and requirements.
Payment Terms
- Define payment terms and conditions for customers. Manage partial payments, advance payments, and payment deadlines.
Online Payments
- Integrate with various payment gateways to accept online payments. Enable customers to pay invoices directly through the customer portal.
Customer Portal
Self-Service Portal
- Provide customers with access to a self-service portal where they can view quotations, orders, invoices, and delivery statuses.
Order Tracking
- Allow customers to track the status of their orders and deliveries in real-time.
Communication
- Facilitate communication between customers and sales representatives through the portal.
Reporting and Analytics
Sales Dashboards
- Create custom dashboards to monitor key sales metrics such as revenue, conversion rates, and sales performance.
Sales Reports
- Generate detailed sales reports, including sales by product, customer, region, and sales representative. Analyze trends and identify opportunities for improvement.
Forecasting
- Use sales data to generate sales forecasts and make informed decisions about future sales strategies and inventory requirements.
Sales Team Management
Team Organization
- Organize sales teams and assign leads, opportunities, and sales orders to specific teams or representatives.
Performance Tracking
- Monitor the performance of sales teams and individual representatives through dashboards and reports. Set and track sales targets.
Commission Management
- Define and manage sales commissions based on sales performance, order value, and other criteria.