Quick Start: Registering and Dispatching Official Correspondence

1. Overview & Business Value#

Step-by-step tutorial on managing official institutional correspondence.

1. Logging an Incoming Letter#

1. Navigate to Letters → Incoming Letters → New.
2. Enter the Sender Organization (e.g., Ministry of Innovation & Technology).
3. Enter Sender Reference Number and Date of Letter.
4. Upload the scanned letter PDF.

{screenshot:dms-letter-incoming-form}

2. Routing to Department Head#

Select the destination department and assignee, then click Route for Review. The assignee receives an instant notification with the letter attachment.

2. Prerequisites & Access Permissions#

• Required Modules: smarterp_documents, base, web
• Security Group: Internal User (Technical ID: base.group_user)
• Master Data Dependencies: Established corporate settings, defined role permissions, and active records.

3. Step-by-Step UI Execution & Verification#

Step 1: Navigating to the Module Interface#

1. Access your SmartERP instance at https://smarterp.et/odoo.
2. Open the main App Switcher and select the operational application.
3. Select the target view or configuration form.

{screenshot:30-quick-start-step1-navigation}

Step 2: Executing Transactional Operations#

1. Fill in required parameters according to institutional procedures.
2. Validate entries and confirm execution.
3. Review updated record state in the chatter audit trail.

{screenshot:30-quick-start-step2-verification}

4. Advanced Configuration Points#

• Automated Tasks (Crons): Dedicated background crons manage recurring tasks and state transitions.
• Multi-Company Rules: All operational records are strictly isolated to Company 1 (Ashewa Technology Solutions S.C.).

5. Comprehensive Troubleshooting Matrix#