An Ashewa Technology Solutions Platform

SmartERP Documentation

Guides, references and how-tos for SmartERP.

Browse by product

SmartERP

Ashewa Technology Solutions' business platform, built on modern enterprise architecture Community.

712 pages

Browse by audience

Recently updated

What Documents does Documents · 2026-11-10
Who can read a page About these docs · 2026-10-30
Write in the editor and publish About these docs · 2026-10-30
Organise documentation by product, module and audience About these docs · 2026-10-30
Connect courses, employees and documents About these docs · 2026-10-30
Search filters and the read-only API About these docs · 2026-10-30

Introduction

What SmartERP is, what this documentation covers, and the words it uses.

3 pages 02

Custom Software Development Kit & Scaffolding

Developer handbook for setting up the Odoo 19 / SmartERP local development environment, using smarterp_docs generator scripts, CLI tunneling utilities, and custom module architecture.

10 pages 03

API, Webhooks & Integration Hub

Enterprise integration architecture covering REST and JSON-RPC endpoints, authentication tokens, webhook event subscriptions, n8n workflow triggers, and third-party payment gateway integration.

10 pages 04

Advanced Security & Multi-Company Governance

Security architecture manual detailing role-based access control (RBAC), row-level record rules, sensitive field encryption, multi-company data partitioning under Company 1, and audit logging.

10 pages 05

Getting started

Decide which module you need, install it, and give people the right access.

5 pages 06

Role-Based Journeys

Tailored operational guides and daily checklists for Executives, Project Managers, Accountants, HR Directors, and Employees.

6 pages 07

Planning

Plan who works when - shifts for people and equipment, open shifts, publishing, self-service, and links to time off, projects, sales, attendance and timesheets.

39 pages 08

Procurement, Strategic Sourcing and Inventory

Annual procurement plans, sealed-bid tender management, two-envelope scoring, CPO bid bonds, 3-way matching, store vouchers (GRN/GIN/SIV), multi-warehouse topologies, and landed costs.

37 pages 09

Sales, CRM and Point of Sale (POS)

Lead-to-cash lifecycle, CRM pipeline stages, customer credit limits, Ethiopian fiscal VAT invoices (15%), POS retail sessions, Telebirr and Chapa payment bridges.

30 pages 10

Manufacturing & Quality Operations

Industrial-grade discrete and process manufacturing, multi-level BoMs, shop floor execution, OEE, and WIP accounting for Ethiopian enterprises.

30 pages 11

Projects and Governance

How SmartERP delivers, governs, and controls projects from inception to completion with agile sprints, multi-tier approvals, budget controls, timesheet compliance, and Ethiopian calendar integration.

26 pages 12

Approvals Suite

Unified multi-tiered approval engine gating purchase orders, vendor bills, petty cash, expense claims, and customized organizational sign-offs with SLA escalation and delegation.

8 pages 13

Letter & Correspondence Management

Official incoming and outgoing correspondence registers, internal memoranda, circulars, concurrent-safe numbering, bilingual templates, organizational stamps, electronic signatures, and authoritative DMS backing.

7 pages 14

Finance Operations

Enterprise accounting, statutory Ethiopian compliance (MOR, VAT, WHT), standardized voucher management (BPV, CRV, CPV, PCPS), petty cash imprest funds, multi-tier approval governance, bank reconciliation, financial dashboards, and technical architecture.

42 pages 15

Human Resources and Payroll

Personnel administration, 16-grade compensation salary bands, progressive Ethiopian income tax (Proclamation 1395/2025), POESSA pensions, biometric attendance, and Ge'ez leave calendars.

42 pages 16

Timesheets and Compliance

Enterprise timesheet governance, weekly grid encoding, strict control rules, automated cutoff period locking, and multi-tier escalation management.

7 pages 17

School & Academic Management

Unified K-12 and tertiary education platform: multi-campus setup, student lifecycle master, multi-guardian permissions, attendance, continuous assessments, tuition billing, parent portal, and AI School Copilot.

7 pages 18

Cross-Module Business Processes

End-to-end enterprise workflows connecting Planning, Projects, Finance, HR, Payroll, and Commercial Operations.

5 pages 19

Access Control and RBAC

Advanced Role-Based Access Control (RBAC), Segregation of Duties (SoD), position-based role suggestions, approval authority limits, and tamper-evident audit trails.

7 pages 20

Freight Forwarding & Multimodal Logistics

Full tier-1 multimodal freight forwarding suite: sea/air/road/rail shipments, container consolidation, Bills of Lading, Ethiopian Customs taxation, demurrage tracking, fleet dispatch, and Freight AI Copilot.

5 pages 21

Complete 47+ Autonomous AI Agents Suite

Comprehensive operational and technical manuals for the 47+ specialized autonomous enterprise agents and copilots in SmartERP, covering financial audits, HR intelligence, supply chain optimization, sales acceleration, and executive orchestration.

25 pages 22

Integrated Custom AI Models & Sovereign NLP

Technical specifications, inference pipelines, training methodologies, and security protocols for the custom AI models natively integrated into SmartERP for Ethiopian commercial operations.

11 pages 23

Purchase Tender Portal

Public vendor self-registration, electronic Request for Quotation (RFQ) and tender publishing, sealed bidding, committee evaluation, and automated award notifications.

5 pages 24

Nehabi Website Builder & E-Commerce Suite

Comprehensive operational and design handbook for building, publishing, and managing high-converting enterprise websites, digital storefronts, and localized checkout experiences using the Nehabi visual builder on SmartERP.

12 pages 25

SmartERP Sign & Cryptographic Document Signature Suite

Enterprise operational guide for digital document signing, cryptographic X.509 PKI certificates, signature request workflows, and compliance with the Ethiopian Electronic Transactions Proclamation No. 1205/2020.

10 pages 26

Enterprise Document Management & Institutional Correspondence

Complete operational manual for enterprise document management (DMS), workspaces, version control, optical character recognition (OCR), incoming/outgoing institutional letter registration, and digital seals.

10 pages 27

Field Service Management & Mobile Operations

Complete operational handbook for dispatching mobile field service technicians, managing on-site work orders, tracking van inventory consumption, executing SLA policies, and capturing digital client sign-off signatures.

10 pages 28

Advanced Calendar & Ethiopian Dual-Calendar Scheduling

Complete technical and functional handbook for multi-user scheduling, resource reservations, Bahire Hasab Orthodox and Islamic Hijri public holidays, and the native Ethiopian Geez (Meskerem to Pagumen) dual-calendar engine.

10 pages 29

Documents

Spaces, folders, versions, access and the audit trail of SmartERP's document management.

9 pages 30

Balanced Scorecard

Strategic management and performance execution using the 4 Norton & Kaplan perspectives, cascading objectives, real-time KPI data sync, and executive review dashboards.

30 pages 31

Floriculture & Cut-Flower Export

Commercial greenhouse cut-flower operations covering harvest batches, post-harvest hydration solutions, stem grading runs, forced-air pre-cooling (2–4°C), MoA phytosanitary compliance, and cold-chain air cargo dispatch via Bole International Airport.

13 pages 32

Enterprise Self-Service Portals & Operational Utilities

Comprehensive administration and user guide for customer and supplier self-service portals, dynamic feedback forms and surveys, system health telemetry, and automated audit logging.

10 pages 33

Coffee Origination, Processing & Export

Commercial green coffee export operations covering washing and hulling station intake, ECTA origin certificates, ECX specialty Q-grading, export sales contracts, NBE 50/50 foreign exchange retention accounts, and port logistics.

13 pages 34

Fleet Management, Maintenance & Insurance

Enterprise vehicle tracking, preventative maintenance, fuel auditing, statutory third-party and comprehensive insurance, and driver compliance.

26 pages 35

Enterprise Warehouse Management System (WMS)

Tier-1 enterprise warehouse management suite featuring 3D volumetric slotting, IronNest multi-section 2D floor visualizers, serpentine wave and cluster fulfillment, blind cycle counting governance, and mobile GS1-128 RF scanner.

6 pages 36

Healthcare & Hospital Management

Enterprise hospital and clinic operations covering patient registration, triage acuity, OPD/IPD ADT, EMR clinical encounters, LIS laboratory, RIS radiology, EFDA FEFO pharmacy, EHIS CBHI claims, corporate credit ceilings, Model 19/20 vouchers, and MoH DHIS2 reporting.

26 pages 37

SACCO & Microfinance Core Banking

Enterprise Savings and Credit Cooperative (SACCO) operations: member KYC, mandatory share capital, savings passbooks, digital SkiET Equb pooling, 3x savings collateral rule, NBE 5-tier delinquency provisioning, and patronage dividends with 5% withholding tax.

26 pages 38

Higher Education & Student Information System

University academic programs, degree levels (Bachelor, Master, PhD), modular curriculum, semester course registration, continuous assessment, CGPA computation, academic standing, tuition reconciliation via Telebirr and CBE, and graduation clearance.

26 pages 39

NGO & Grant Management

Non-governmental and civil society organization operations: ACSO Proclamation 1113/2019 mandatory 80/20 cost ratio split, IPSAS fund accounting, multi-currency donor grants, hard-stop budget burn controls, beneficiary livelihood tracking, and EFR e-commerce integration.

26 pages 40