Student & Guardian Self-Service Portal
Empower students and parents with responsive web portals for course registration, timetable viewing, fee payments, and grade reports.
1. Overview & Business Value#
This comprehensive operational guide details the architecture, business workflows, configuration parameters, and execution steps for Student & Guardian Self-Service Portal within SmartERP.
Empower students and parents with responsive web portals for course registration, timetable viewing, fee payments, and grade reports.
{screenshot:student-and-guardian-self-service-portal-overview-dashboard}
2. Prerequisites & Security Access Groups#
- Required Modules:
smarterp_higher_education, smarterp_student_records - Security Groups:
Admissions Officer(Technical ID:smarterp_higher_ed.group_admissions_user)Registrar / Academic Dean(Technical ID:smarterp_higher_ed.group_registrar_manager)Faculty Member / Instructor(Technical ID:smarterp_higher_ed.group_faculty_user)
- Master Data Dependencies: Faculties, departments, ECTS modular curricula, academic semesters (Ethiopian/Gregorian calendar), tuition fee schedules, and student master files.
3. Step-by-Step Configuration & Execution#
Step 1: Navigating to the Module Interface#
- Log into your SmartERP instance at
https://smarterp.et/odoo. - Open the main App Switcher (grid icon in the top-left corner).
- Select the Higher Education app icon.
- From the top navigation bar, open Higher Education → Academic Registry → Students / Admissions / Courses / Grading.
{screenshot:student-and-guardian-self-service-portal-app-switcher-navigation}
Step 2: Creating and Parameterizing Records#
- Click the New button in the top-left control panel.
- Complete the mandatory fields in the record form:
- Student ID Number (Mandatory): Unique institutional student registration identifier
- Full Name & National ID (Mandatory): Legal name matching Ministry of Education (MoE) enrollment records
- Academic Program & Faculty (Mandatory): Approved undergraduate or postgraduate modular program
- Semester Term (Mandatory): Active academic term adhering to ETA curriculum guidelines
- Configure optional operational parameters and localized tags as required:
- Course Prerequisite Override (Optional): Authorized waiver for advanced module enrollment
- Tuition Sponsorship (Optional): Cost-sharing agreement or private employer corporate sponsorship
- Dormitory & Campus Facility (Optional): Assigned residential block and meal plan access
- Click the Save icon in the control bar to commit the record.
{screenshot:student-and-guardian-self-service-portal-record-creation-form}
Step 3: Validating and Processing Transactions#
- State Transitions: Execute operational state progression (Applied → Admitted → Registered / Enrolled → Active Study → Grades Finalized → Graduated).
- Ledger & System Impact: Semester registration automatically generates student tuition invoices in Accounts Receivable; fee settlement via Telebirr/CBE Birr marks student financially cleared.
- Audit Verification: Automated recording of author ID, timestamp, and immutable revision history.
{screenshot:student-and-guardian-self-service-portal-transaction-processing-state}
Modern University Portal Architecture#
SmartERP features a secure, responsive web and mobile portal built on modern web frameworks. Students, faculty advisors, and guardians access self-service tools tailored to their institutional roles without requiring backend ERP client access.
Student Portal Features & Navigation#
Upon logging into the portal (https://portal.university.edu.et):
- Dashboard: Next upcoming lecture, active semester SGPA, cumulative CGPA, outstanding fees, and campus announcements.
- Course Enrollment: Search curriculum courses, view syllabus details, check seat availability, and submit add/drop requests.
- Weekly Class Timetable: Interactive, color-coded weekly schedule showing lecture rooms and instructor names.
- Grades & Unofficial Transcript: View continuous assessment marks and download official PDF grade slips.
- Digital Fee Settlement: Direct one-click tuition payments via Telebirr and CBE Birr.
- Document Requests: Request official transcripts, letters of recommendation, or bonafide student certificates online.
Guardian & Sponsor Portal Access#
For sponsored scholars or undergraduate students authorizing parental access:
- Guardians receive secure credentials linked to their ward's student profile.
- Real-time visibility into:
- Daily attendance percentages and absence warning alerts.
- End-of-term grade reports and academic standing status.
- Fee invoice balances and payment confirmation receipts.
- Direct electronic communication channel with the assigned Department Academic Advisor.
Security & Single Sign-On (SSO)#
The portal supports enterprise authentication mechanisms:
- Single Sign-On (SSO) integration with university LDAP, Active Directory, and Google Workspace for Education.
- Two-Factor Authentication (2FA) via SMS OTP or authenticator apps for grade viewing and financial transactions.
4. Advanced Configuration Points#
- Automated Actions & Scheduled Tasks (Crons):
Education: Compute semester GPA and cumulative CGPA(smarterp_higher_ed.ir_cron_cgpa_calc): Runs at the end of each examination period to compute student academic standingFinance: Generate semester tuition fee invoices(smarterp_higher_ed.ir_cron_tuition_invoices): Runs prior to semester registration deadline
- Custom Print Templates & Reports:
- Official Student Academic Transcript (MoE & ETA Standards)
- Semester Course Registration & Clearance Slip
- Student ID Card with Cryptographic QR Verification
- Examination Results & Faculty Grade Distribution Ledger
- Multi-Company Rules: Record-level security isolation under Company 1 (
Ashewa Technology Solutions S.C.), preventing cross-company ledger leakage across parent and subsidiary legal entities.
5. Comprehensive Troubleshooting Matrix#
| Error Symptom / Exception | Probable Root Cause | Corrective Action / Resolution |
|---|---|---|
Prerequisite Blocked: Missing course prerequisite | Student has not successfully passed the prerequisite course code. | Register the student for prerequisite course or submit an academic dean prerequisite waiver. |
Grading Window Closed: Semester deadline passed | Faculty grade submission period has officially concluded. | Request temporary grade submission reopening from the Academic Registrar. |
Financial Hold: Outstanding tuition balance | Student examination entry or portal access blocked due to unpaid tuition invoice. | Process fee payment via Telebirr or record bank deposit voucher in the Finance office. |