Student and parent self-service portal
Responsive self-service portal for guardians and students: timetable views, live grade books, attendance records, school announcements, and online fee payments.
1. Overview & Business Value#
This comprehensive operational guide details the architecture, business workflows, configuration parameters, and execution steps for Student and parent self-service portal within SmartERP.
SmartERP School Portal (smarterp_school_portal) extends student records and academic information to parents, guardians, and students via a secure, mobile-optimized web portal accessible from any smartphone or browser.
{screenshot:student-and-parent-portal-overview-dashboard}
2. Prerequisites & Security Access Groups#
- Required Modules:
smarterp_school, smarterp_academic - Security Groups:
Teacher / Instructor(Technical ID:smarterp_school.group_school_teacher)Academic Registrar(Technical ID:smarterp_school.group_school_registrar)Principal / Headmaster(Technical ID:smarterp_school.group_school_manager)
- Master Data Dependencies: Academic grade levels (Primary, Middle, Secondary), curriculum syllabus, examination schedules, fee structures, and guardian records.
3. Step-by-Step Configuration & Execution#
Step 1: Navigating to the Module Interface#
- Log into your SmartERP instance at
https://smarterp.et/odoo. - Open the main App Switcher (grid icon in the top-left corner).
- Select the School Management app icon.
- From the top navigation bar, open School Management → Students / Classes / Attendance / Gradebook.
{screenshot:student-and-parent-portal-app-switcher-navigation}
Step 2: Creating and Parameterizing Records#
- Click the New button in the top-left control panel.
- Complete the mandatory fields in the record form:
- Student Full Name (Mandatory): Legal name matching Ministry of Education student census
- Grade & Section (Mandatory): Assigned academic level and classroom division
- Guardian Emergency Contact (Mandatory): Primary parent/guardian phone number and address
- Academic Term / Year (Mandatory): Current academic operational calendar year
- Configure optional operational parameters and localized tags as required:
- Transportation Route (Optional): Designated school bus route and stop
- Extracurricular Activities (Optional): Student sports, clubs, and academic societies
- Medical Notes & Allergies (Optional): School nurse emergency health details
- Click the Save icon in the control bar to commit the record.
{screenshot:student-and-parent-portal-record-creation-form}
Step 3: Validating and Processing Transactions#
- State Transitions: Execute operational state progression (Application → Enrolled → Active Student → Continuous Assessment → Final Assessment → Promoted / Graduated).
- Ledger & System Impact: Tuition fees create customer invoices in Accounts Receivable; fee receipts post to bank and cash clearing journals.
- Audit Verification: Automated recording of author ID, timestamp, and immutable revision history.
{screenshot:student-and-parent-portal-transaction-processing-state}
Portal security and guardian child isolation#
To protect student privacy and comply with child data protection standards:
- Server-Side Record Rules: Strict Odoo record rules ensure that an authenticated parent can only view data belonging to children where they are formally registered as an authorized guardian in
smarterp_school_student. - Multi-Child Switching: Guardians with multiple children in the school can seamlessly toggle between student profiles within the same portal session.
Core portal capabilities#
- Academic Timetable & Schedule: Real-time weekly timetable showing subjects, start times, classrooms, and assigned teachers.
- Live Grade Book: Continuous tracking of homework scores, quiz results, and official term report card downloads.
- Attendance & Absence Logs: Instant visibility into daily attendance status, tardiness flags, and excused absence justifications.
- Direct Teacher Messaging: Structured communication channel allowing parents to message homeroom teachers without sharing personal phone numbers.
- Fee Ledger & 1-Click Payments: Full history of billed tuition fees, pending balances, printable receipts, and direct online payment links via Telebirr and CBE.
4. Advanced Configuration Points#
- Automated Actions & Scheduled Tasks (Crons):
School: Generate term grade report cards(smarterp_school.ir_cron_gradecards): Runs at the end of each term to compile student transcriptsSchool: Daily parent attendance notification via SMS(smarterp_school.ir_cron_attendance_sms): Runs daily at 09:30 to notify guardians of student absences
- Custom Print Templates & Reports:
- Official Student Report Card & Academic Transcript
- Classroom Daily Attendance Register
- Term Tuition Billing & Fee Collection Ledger
- Multi-Company Rules: Record-level security isolation under Company 1 (
Ashewa Technology Solutions S.C.), preventing cross-company ledger leakage across parent and subsidiary legal entities.
5. Comprehensive Troubleshooting Matrix#
| Error Symptom / Exception | Probable Root Cause | Corrective Action / Resolution |
|---|---|---|
Grading Error: Assessment marks exceed maximum possible score | Entered score is higher than configured assessment component maximum. | Correct score to fall within valid range (e.g. 0 to 20 for mid-term test). |
Section Assignment Error: Class capacity exceeded | Target section has reached maximum allowable classroom pupil ratio. | Allocate student to an alternative section or obtain Principal waiver. |
Financial Hold: Outstanding fee balance | Student examination entry card or portal view blocked by unpaid tuition. | Settle balance via Telebirr or cash cashier receipt. |