SmartERP Documentation An Ashewa Technology Solutions Platform

Accounts

Register the social media accounts you post to, and understand Test Mode.

An account is one social media presence you post to. Every post belongs to exactly one account. Accounts are managed by Managers under Social Marketing → Configuration → Accounts, in list, kanban and form views.

Fields#

FieldMeaning
NameYour label for the account, for example "Acme Facebook Page".
PlatformFacebook, Instagram, X (Twitter), LinkedIn, TikTok or YouTube.
Handle / UsernameThe handle, for example @acme. Sent to n8n with AI requests.
Profile URLLink to the profile.
CompanyThe company the account belongs to (multi-company setups only).
Test ModeOn by default. See below.
API Access TokenThe credential used against the platform API. Hidden while Test Mode is on, and visible to Managers only.
StatusDisconnected or Connected.
PostsA button showing the number of posts, which opens them.

Connect and disconnect#

Mark as Connected and Disconnect in the form header set the status. Today they only record intent: the module has a placeholder where a real OAuth flow would go. The status is a label for your team, not a live connection check.

Test Mode#

While Test Mode is on, publishing a post on this account simulates a successful call instead of contacting the platform. The post moves to Published and the scheduled action logs a line saying the publish was simulated.

Use it to try the whole workflow (scheduling, campaigns, approval, the scheduled action) without API keys.

Before you turn it off, read Publishing. With Test Mode off and no live integration, publishing fails with a clear message and the post moves to Failed. It never pretends to succeed.

Character limits#

The platform sets the account's character guideline. It is advisory, shown as a warning on the post, and never blocks anything, because platforms change their limits.

PlatformGuideline
Facebook63,206
Instagram2,200
X (Twitter)280
LinkedIn3,000
TikTok2,200
YouTube5,000

Archiving#

Accounts can be archived. Archived accounts are hidden from lists (use the Archived filter to see them) and are not offered when composing.

Warning

Deleting an account deletes its posts too. Archive it instead when you only want it out of the way.

Tracking#

Changes to an account's name, platform, Test Mode and status are tracked in its chatter, so you can see who turned Test Mode off and when.

Last updated: 2026-10-16