Employee Sentiment Analysis & Retention Copilot

1. Overview & Business Value#

The Employee Sentiment & Retention Copilot analyzes anonymized pulse survey feedback, internal support ticket velocity, and leave request patterns to detect departmental burnout and flight risks.

1. Overview & Ethical Privacy Standards#

The agent enforces strict differential privacy: no individual employee private messages are ever read. Analysis is conducted strictly on aggregated departmental pulse survey responses and operational turnover velocity.

{screenshot:ai-hr-sentiment-heatmap}

2. Step-by-Step Action Plan#

1. Navigate to Human Resources → Employee Engagement → Sentiment Copilot.
2. Review the Departmental Health Index.
3. Identify departments with declining engagement trends.
4. Review AI-recommended retention actions (workload rebalancing, recognition programs).

2. Prerequisites & Security Access Groups#

• Required Modules: muk_ai, muk_mcp, smarterp_ai_suite
• Security Group: Ashewa AI / User (Technical ID: muk_ai.group_ai_user)
• Master Data Dependencies: Configured AI provider credentials, active system prompts, and departmental cost centers.

3. Step-by-Step UI Execution & Verification#

Step 1: Navigating to the Operational Interface#

1. Log into your SmartERP instance at https://smarterp.et/odoo.
2. Open the main App Switcher and select Ashewa AI.
3. Select the operational workspace corresponding to this agent suite.

{screenshot:56-employee-sentiment-and-retention-copilot-step1-navigation}

Step 2: Executing Agent Actions#

1. Review agent prompts and execution parameters.
2. Trigger the scheduled or on-demand workflow action.
3. Validate output in the generated operational log.

{screenshot:56-employee-sentiment-and-retention-copilot-step2-execution}

4. Advanced Configuration Points#

• Scheduled Crons: muk_ai.ir_cron_agent_health_check runs every 30 minutes.
• Multi-Company Isolation: Multi-company record rules ensure agent context is isolated to Company 1 (Ashewa Technology Solutions S.C.).

5. Comprehensive Troubleshooting Matrix#