Issue cash receipt voucher
Generate, print, and validate official Cash Receipt Vouchers (CRV) for customer payments, cash collections, and advance returns.
1. Overview & Business Value#
This comprehensive operational guide details the architecture, business workflows, configuration parameters, and execution steps for Issue cash receipt voucher within SmartERP.
This guide is for Cashiers and Billing Accountants issuing official Cash Receipt Vouchers (CRV).
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2. Prerequisites & Security Access Groups#
- Required Modules:
account, smarterp_finance, smarterp_ethiopian_payroll - Security Groups:
Show Full Accounting Features(Technical ID:account.group_account_user)Billing Administrator / Financial Controller(Technical ID:account.group_account_manager)Chief Financial Officer / Auditor(Technical ID:account.group_account_readonly)
- Master Data Dependencies: Chart of accounts, statutory tax definitions (VAT 15%, WHT 2%/30%), payment terms, and open fiscal periods for Company 1 (Ashewa Technology Solutions S.C.).
3. Step-by-Step Configuration & Execution#
Step 1: Navigating to the Module Interface#
- Log into your SmartERP instance at
https://smarterp.et/odoo. - Open the main App Switcher (grid icon in the top-left corner).
- Select the Accounting app icon.
- From the top navigation bar, open Accounting → Customers / Vendors / Accounting / Configuration.
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Step 2: Creating and Parameterizing Records#
- Click the New button in the top-left control panel.
- Complete the mandatory fields in the record form:
- Name / Reference (Mandatory): Unique identifier or auto-generated voucher sequence number
- Accounting Date (Mandatory): Effective posting date falling within an open fiscal period
- Journal (Mandatory): Designated financial journal (Cash, Bank, Customer Invoices, Vendor Bills, Miscellaneous)
- Partner / Entity (Mandatory): Registered customer, vendor, or employee partner record (
res.partner)
- Configure optional operational parameters and localized tags as required:
- Analytic Distribution (Optional): Cost center or project allocation percentage
- Tax Treatment (Optional): Statutory withholding tax or VAT exemption certificate
- Payment Reference (Optional): Commercial bank transaction reference or cheque number
- Click the Save icon in the control bar to commit the record.
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Step 3: Validating and Processing Transactions#
- State Transitions: Execute operational state progression (Draft → In Payment / Confirmed → Posted / Reconciled).
- Ledger & System Impact: Generates immutable double-entry journal items (
account.move.line) updating general ledger balances, trial balance, and statutory tax registers. - Audit Verification: Automated recording of author ID, timestamp, and immutable revision history.
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Record a cash receipt#
- Open Accounting → Customers → Payments and press New.
- In Payment Type, select Receive.
- In Payment Delivery Type, select Cash Receipt Voucher (CRV).
- In Customer, choose the paying client or partner.
- In Amount, enter the total cash collected in ETB.
- In Journal, select
Main Cashier Safeor the designated cash drawer. - In Payment Date, enter the date funds were physically received.
- In Memo / Reason, enter the commercial reference: e.g.
Settlement for Invoice INV/2026/0089. - Press Confirm.
Verify the CRV voucher and print#
- The system assigns a sequential CRV Number (e.g.
CRV/2026/00412). - Press Print → Cash Receipt Voucher (CRV).
- Verify that the printed voucher includes:
- Serial receipt number and company TIN.
- Customer name, TIN, and address.
- Numerical amount and legal amount in words.
- Cashier signature line and official stamp space.
- Deliver the original copy to the customer and file the duplicate copy.
4. Advanced Configuration Points#
- Automated Actions & Scheduled Tasks (Crons):
Account: Automatic reconciliation(account.ir_cron_auto_reconcile): Runs nightly to match open ledger transactionsAsset: Compute depreciation lines(account_asset.ir_cron_compute_depreciation): Runs monthly on the 30th to compute fixed asset depreciation schedulesTax: Generate VAT and WHT schedules(smarterp_finance.ir_cron_tax_schedules): Runs monthly to prepare MOR tax return summaries
- Custom Print Templates & Reports:
- Official Cash Receipt Voucher (CRV)
- Bank Payment Voucher (BPV) & Cheque Payment Voucher (CPV)
- Withholding Tax Certificate (Form 3.4)
- General Ledger & Trial Balance Audit Schedules
- Multi-Company Rules: Record-level security isolation under Company 1 (
Ashewa Technology Solutions S.C.), preventing cross-company ledger leakage across parent and subsidiary legal entities.
5. Comprehensive Troubleshooting Matrix#
| Error Symptom / Exception | Probable Root Cause | Corrective Action / Resolution |
|---|---|---|
Access Rights Error: Operation not allowed on account.move | User account lacks accounting operator privileges. | Assign the user to account.group_account_user or account.group_account_manager under Settings → Users. |
Validation Error: Missing analytic distribution | Selected general ledger account mandates cost center allocation for IFRS compliance. | Populate the analytic distribution column on all debit and credit lines before posting. |
Posting Blocked: Fiscal period closed | Transaction date falls within an immutable locked accounting period. | Select a transaction date within the open fiscal year or request an authorized period reopening under Accounting Settings. |
Tax Imbalance: WHT withholding variance | Withholding deduction does not match statutory 2% goods or 30% service rate. | Verify vendor TIN registration status in partner master and recalculate statutory tax lines. |
Next#
- Issue a Bank Payment: Issue bank payment voucher.
- Post a Journal Voucher: Post journal voucher.
Last updated: 2026-10-30