Design Visual Strategy Maps and Cause-and-Effect Links

1. Overview & Business Value#

This comprehensive operational guide details the architecture, business workflows, configuration parameters, and execution steps for Design Visual Strategy Maps and Cause-and-Effect Links within SmartERP.

Using the drag-and-drop Strategy Map Canvas, linking leading and lagging objectives, and visualizing status heatmaps.

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2. Prerequisites & Security Access Groups#

• Required Modules: smarterp_balanced_scorecard, smarterp_strategy
• Security Groups:
  • Strategy Officer (Technical ID: smarterp_balanced_scorecard.group_bsc_user)
  • Strategy Director (Technical ID: smarterp_balanced_scorecard.group_bsc_manager)
  • Executive Committee Member (Technical ID: smarterp_balanced_scorecard.group_bsc_executive)
• Master Data Dependencies: Strategic themes, 4 BSC perspectives (Financial, Customer, Internal Process, Learning & Growth), corporate KPIs, and quarterly appraisal periods.

3. Step-by-Step Configuration & Execution#

Step 1: Navigating to the Module Interface#

1. Log into your SmartERP instance at https://smarterp.et/odoo.
2. Open the main App Switcher (grid icon in the top-left corner).
3. Select the Strategic Execution app icon.
4. From the top navigation bar, open Strategic Execution → Perspectives → Strategic Objectives / KPIs / Action Plans.

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Step 2: Creating and Parameterizing Records#

1. Click the New button in the top-left control panel.
2. Complete the mandatory fields in the record form:
   • Objective / KPI Name (Mandatory): Precise strategic outcome statement
   • Perspective (Mandatory): One of the 4 balanced perspectives with mandated weighting
   • Weight (%) (Mandatory): Percentage allocation contributing to overall perspective score
   • Target Value & Baseline (Mandatory): Quantifiable numerical goal and historical starting point
3. Configure optional operational parameters and localized tags as required:
   • Calculation Formula (Optional): Automated SQL query or module model metric extraction
   • Initiative Champion (Optional): Department head or senior manager accountable for result
   • Review Frequency (Optional): Monthly, quarterly, or annual appraisal cadence
4. Click the Save icon in the control bar to commit the record.

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Step 3: Validating and Processing Transactions#

• State Transitions: Execute operational state progression (Draft → Active Target → Mid-Term Review → Final Appraisal → Locked).
• Ledger & System Impact: Financial perspective KPIs dynamically read General Ledger balances, revenue growth metrics, and cost ratios directly from the accounting engine.
• Audit Verification: Automated recording of author ID, timestamp, and immutable revision history.

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Purpose of the Strategy Map#

A Strategy Map is a visual representation of an organization's strategy that illustrates the cause-and-effect relationships between strategic objectives across the four perspectives. In SmartERP, achieving objectives in Learning & Growth drives excellence in Internal Processes, which delivers superior Customer Value, ultimately yielding Financial Success.

Procedure: Constructing a Strategy Map#

1. Navigate to Balanced Scorecard > Strategy Maps and click New Canvas.
2. Title: Five-Year Enterprise Growth Strategy Map (2026-2030).
3. The interactive canvas displays the four perspective swimlanes.
4. Adding Strategic Objectives:
   • Click Add Objective in the Learning & Growth lane: Implement ERP-Driven Automation & Reskill Workforce.
   • Click Add Objective in the Internal Processes lane: Streamline Supply Chain Cycle Time & Zero Stockouts.
   • Click Add Objective in the Customer lane: Deliver 98% On-Time Delivery Across Regional Branches.
   • Click Add Objective in the Financial lane: Achieve 25% Operating Margin & 500M ETB Revenue.
5. Drawing Cause-and-Effect Arrows:
   • Click the connecting anchor of the Learning objective and drag an arrow to the Internal Process objective.
   • SmartERP establishes the structural relationship in the relational database.
6. Activating Live Performance Heatmaps:
   • Toggle Live Heatmap Overlay. The canvas colors each objective node based on real-time aggregated KPI achievement: Green (>95%), Amber (80-95%), Red (<80%).

4. Advanced Configuration Points#

• Automated Actions & Scheduled Tasks (Crons):
  • BSC: Calculate quarterly KPI achievements (smarterp_bsc.ir_cron_compute_kpi): Runs quarterly on the 5th to compute composite achievement scores
  • BSC: Issue appraisal cascade reminders (smarterp_bsc.ir_cron_appraisal_alert): Runs monthly to remind objective champions to update progress
• Custom Print Templates & Reports:
  • Institutional Balanced Scorecard Executive Dashboard
  • Departmental Strategic Cascade Matrix
  • KPI Performance Variance & Trend Analysis
  • Corporate Strategy Execution Summary
• Multi-Company Rules: Record-level security isolation under Company 1 (Ashewa Technology Solutions S.C.), preventing cross-company ledger leakage across parent and subsidiary legal entities.

5. Comprehensive Troubleshooting Matrix#