Ask customers and staff, and read the answers
Feedback and assessment results are collected in one place instead of separate forms.
Available
The problem
What goes wrong without it
Feedback is collected on paper or in external forms and never analysed.
The solution
How Surveys works in SmartERP
Surveys builds questionnaires with several question types, shares them by link or email and summarises the answers.
Main features
What you can do with Surveys
Question types
Choice, text, rating and matrix questions.
Share by link or email
Public link or invitation to selected contacts.
Scoring and certification
Score answers for assessments.
Live results
See answers as they arrive.
Branching
Show questions depending on earlier answers.
Workflow
How the work flows
Each step hands its data to the next, so nothing is typed twice.
Build
Create questions.
Share
Send the link.
Respond
People answer.
Analyse
Read the results.
Screenshots
The real application
Captured from a running SmartERP system with synthetic sample data.
Roles
Who uses Surveys
HR or training officer
Runs assessments and staff surveys.
Marketing or service manager
Collects customer feedback.
Industries
Where Surveys is used
Sectors whose starting set includes this application. See all on the solutions page.
Related applications
Works with
Integrations
What it connects to
Works with Email Marketing (send), eLearning (assessment) and Recruitment (skills questionnaires).
Availability and pricing
How to get Surveys
Available
Part of the SmartERP cloud service. It is included in the plans and industry editions shown on the pricing page; there is no separate price for this application.
FAQ
Questions about Surveys
Next step
See Surveys in action
Book a guided demo, or start a trial workspace and try it yourself.