The problem
What goes wrong without it
An online shop run separately from the back office means double entry, mismatched stock and orders that are copied by hand.
The solution
How E-commerce works in SmartERP
E-commerce is part of the same system as Sales and Inventory. Web orders arrive as sales orders, stock comes from the warehouse, and invoices follow the normal flow.
Main features
What you can do with E-commerce
Product catalogue online
Publish products with photos, descriptions and variants on your website.
Cart and checkout
Customers order online; the order arrives in Sales.
Stock awareness
Show availability from Inventory.
Delivery methods
Offer delivery options with a price per method.
Customer accounts
Customers follow their orders in the portal.
Promotions and price lists
Discounts and price lists work online as in the back office.
Workflow
How the work flows
Each step hands its data to the next, so nothing is typed twice.
Publish
Products appear on the website.
Order
The customer checks out.
Sales order
Arrives in Sales automatically.
Delivery
Inventory prepares shipment.
Invoice
Accounting invoices the order.
See it working
Ask for a live walkthrough of E-commerce
We show the application on realistic sample data, then on your own processes.
Roles
Who uses E-commerce
Shop owner
Publishes products and follows web orders.
Warehouse
Prepares and ships web orders.
Finance
Invoices and reconciles payments.
Industries
Where E-commerce is used
Sectors whose starting set includes this application. See all on the solutions page.
Related applications
Works with
Integrations
What it connects to
Built on the Website application. Online card and mobile-money payment providers are not offered today; bank transfer and cash on delivery are the practical options. Ask us about custom payment integrations.
Availability and pricing
How to get E-commerce
Available
Part of the SmartERP cloud service. It is included in the plans and industry editions shown on the pricing page; there is no separate price for this application.
FAQ
Questions about E-commerce
Next step
See E-commerce in action
Book a guided demo, or start a trial workspace and try it yourself.