Room availability, guest registration, housekeeping status, breakfast, and billing.
Running a guest house requires personal hospitality paired with strict operational discipline: room availability must stay synchronized across walk-ins and phone calls, breakfast orders must be prepared on time, and guest room folios must stay current.
SmartERP combines an intuitive room calendar with guest registration, housekeeping status tracking, laundry service billing, and local Ethiopian tax compliance, eliminating double-bookings and invoice disputes.
Typical businesses: Bed & breakfasts (B&Bs) · Boutique guest houses · Family-run lodges · Eco-resorts & retreats
Problems this industry runs into
Room availability blind spots
Tracking bookings on wall calendars or paper ledgers leads to double-booked rooms during peak travel seasons.
Unrecorded breakfast & laundry extras
Guests order meals, airport transfers, and laundry that staff forget to add to the departure bill.
Housekeeping status communication gaps
Front desk allocates rooms that have not yet been cleaned or inspected by housekeeping.
Tax and invoice compliance friction
Manually calculating VAT, local tourism levies, and foreign currency payments creates delays at checkout.
A recommended starting set of applications
There is no packaged edition for this industry yet. These applications are our recommendation for a business of this kind, not a fixed bundle.
Often added for this industry
What each application does for guest House
Point of Sale
Optimized pos workflows for guest house operations.
Sales
Optimized sales workflows for guest house operations.
Calendar
Optimized calendar workflows for guest house operations.
Accounting
Optimized accounting workflows for guest house operations.
How the work runs on SmartERP
Guest Stay Lifecycle
Reservation confirmation, room check-in, incidental posting, and checkout.
- Calendar: Room Reservation Map Manager confirms 3-night stay for Room 102 and records deposit payment.
- Point of Sale: Restaurant & Room Charge Guest orders traditional breakfast and fresh coffee; charges post to Room 102.
- Invoicing: Folio Settlement Checkout invoice generated with room nights, laundry, and meals consolidated.
Your first month
- First week. Import service catalog, configure Guest House pricing tiers and user permissions.
- Second week. Set up front-desk terminals, reservation timetables, and staff shifts.
- Third week. Test customer bookings, inventory depletion, and daily cashier closeout.
- After go-live. Review weekly occupancy reports, revenue performance, and customer retention.
What to have ready
- Current guest house service and pricing list
- Staff names, roles, and scheduled working hours
- Existing opening inventory balances and supplier contacts
- Company tax identification number (TIN) and bank account details
The applications on screen
Real SmartERP screens with sample data.
Who uses it
- Business owner or general managerSee the whole business and keep every department working on the same records.
Company sizes
- 11 to 50 people
- 51 to 100 people
What SmartERP does not cover for this industry
Direct keycard encoding hardware integration is handled via standard NFC readers or vendor middleware.
Questions about SmartERP for guest House
Can SmartERP handle foreign currency and local ETB payments?
Yes. SmartERP Accounting supports multi-currency folios with real-time exchange rates, issuing compliant tax invoices in ETB.
Can kitchen staff see breakfast orders for tomorrow morning?
Yes. Meal inclusions and guest dietary notes are visible directly on the morning operations dashboard.
Does SmartERP require expensive hotel hardware?
No. SmartERP runs on any tablet, laptop, or standard smartphone, making it ideal for independent guest houses.
See it before you decide
Live Guest House Walkthrough
Explore live booking calendars, customer folios, and inventory tracking for guest house.
There is no self-service sandbox. The demo is a guided walkthrough on sample data, or you can start a trial workspace.
Pricing
SmartERP has an industry edition for this sector (Hospitality). The applications listed above are its applications, and the editions, their staff bands and the current prices are on the pricing page. This page shows no price.
See plans and pricingA website for your business
SmartERP can also set up a starter website for this kind of business, offered as part of a website project: Home, Services, Bookings, Contact. How the website tools work.
Start with what your business needs first
Tell us your industry and we carry it through the guided set-up, or talk to us first.
Start SmartERP Book a demo